Training & Capacity Building

NDFD equips Dominican entrepreneurs with the practical skills to start, run, and grow a resilient business — from bookkeeping and marketing to our flagship "Minding Your Business" programme. Most sessions are free or low-cost and held island-wide.

6 core programme areas
From bookkeeping to digital tools
Delivered island-wide
In-person & virtual sessions
Free or low-cost
Subsidised for NDFD clients

Training Categories

Every programme is designed and delivered by NDFD's Business Support team for entrepreneurs at every stage — from idea to established enterprise.

Financial Management

Build the fundamentals of managing cash flow, budgeting, and financial planning for a small business.

  • Cash flow & budgeting basics
  • Understanding loan & credit terms
  • Financial goal-setting
  • Reading a simple P&L statement
Request this training
Bookkeeping & Record Keeping

Practical, hands-on training in keeping accurate business records — including NDFD's own BizBook app.

  • Sales & expense tracking
  • Simple inventory records
  • Using the BizBook app
  • Preparing records for tax season
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Marketing & Customer Service

Learn to promote your business effectively and build lasting relationships with customers.

  • Branding on a small budget
  • Social media basics
  • Customer service best practice
  • Handling complaints & feedback
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Sales & Negotiation

Sharpen the skills needed to close sales, price with confidence, and negotiate favourable terms.

  • Confident selling techniques
  • Pricing your products or services
  • Negotiating with suppliers
  • Upselling & repeat business
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★ Flagship Programme
‘Minding Your Business’ Training

NDFD's flagship entrepreneurship programme — a comprehensive multi-week course covering everything needed to launch and sustain a business.

  • Business planning & feasibility
  • Legal & regulatory basics
  • Financial management module
  • Marketing & operations module
  • Capstone business plan review
Request this training
Tech for Business Training

Get comfortable with the digital tools that help modern Dominican businesses save time and reach more customers.

  • Social media marketing
  • Basic office software (Word, Excel)
  • Mobile payment & invoicing tools
  • Setting up a simple online presence
Request this training

Upcoming Trainings & Events

Every listed session includes seat availability, format, and cost. Space is limited — register early to secure your place.

Marketing & Customer Service
Social Media Marketing for Small Business
23 Sep 2026 · 1:30 PM – 4:00 PM Virtual (Zoom) (Virtual link sent after registration) Free 15 seats remaining
TrainingDate & TimeLocationCostSeatsAction
Bookkeeping Basics with BizBookBookkeeping & Record Keeping 16 Sep 2026
9:00 AM – 12:00 PM
NDFD Office, Roseau Free 8 left Register + Calendar
Social Media Marketing for Small BusinessMarketing & Customer Service 23 Sep 2026
1:30 PM – 4:00 PM
Virtual (Zoom)
Virtual
Free 15 left Register + Calendar
Minding Your Business — Cohort 12Minding Your Business 5 Oct 2026
5:30 PM – 7:30 PM (Mon & Wed, 6 weeks)
NDFD Office, Roseau EC$50 (materials fee) 4 left Register + Calendar
Tech for Business: Mobile Invoicing & PaymentsTech for Business 14 Oct 2026
10:00 AM – 12:30 PM
Portsmouth Sub-Office Free 12 left Register + Calendar

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